Overview
As a skillful network engineer, a TSC is responsible for setting up client networks, troubleshooting them,
and offering technical support. The role can include preparing network equipment’s’ configurations,
updating client requirement, managing the installation of new network, and upgrading existing systems
as necessary.
Along with good technical skills, a TSC should have good communication skills as s/he will be liaising with
clients and other entities. S/He should be fluent in English and French (both written and spoken) to
provide an outstanding customer experience by providing timely response to customer requests and
ensuring an excellent quality of service
Requirements:
▪ Degree/Bac+2/+3 in Networking or Communication or Information Technology or any related
Engineering field
▪ Proficient in Cisco or/and Juniper – CCNA/CCNP level would be an advantage
As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably.
Through a unique combination of robust network and IT infrastructure, managed services and professional, reliable people, we do everything we can to offer an outstanding customer experience - helping to change business life for the better.