Overview
BIRGER. covers 9 territories in the Indian Ocean Islands (IOI) and East Africa. Our 3 core services, Technology-Security-Resiliency, leverage on our cumulated know-how and experience gained since 1953.
We are recruiting Information Security Analysts. The ideal candidates should have a real interest in working in Technology.
Job Description:
- To monitor security events and escalate accordingly.
- Monitoring SOC Inbox for any client related questions that may arise
- Troubleshoot and respond to requests as accurately and timely as possible
- Real time monitoring of incidents portal and dashboard
- Research and investigate issues with a critical mindset to determine the actual problem, then decide the best contact for escalation
- Create, check for accuracy, and send out weekly or monthly reports to clients
- Provide support information to satisfy audit requests
- Ideal candidates will have a real interest in working in the cyber security industry
- Candidates will have the opportunity to move into a more senior role such as Senior Security Analyst, Forensics Analyst, Threat Intelligence Analyst or Security Engineering positions
Job Requirements:
- Reports to the Security Operations Center Leader
- Monitoring Real time security events for client environments
- Research and Determine the actual problem
- Escalate the issue to correct contacts (including opening tickets)
- Attend to client requests by email or telephone
- Support the Security Engineers when working to resolve issues
- Create and Deliver Reports and support for Audit Requests
- Add and tune rules based on client requests
- Able to work on shift schedule, 24x7x365 coverage, including holidays and weekends
- Available to travel overseas for implementation of projects
Recommended Knowledge And Experience:
- Knowledge of Network Infrastructures
- Knowledge of TCP/IP
- Knowledge of different operating systems (such as Windows, Unix and Linux)
- Customer focused and extrovert.
- Good analytical and problem solving skills.
- Excellent interpersonal, verbal and written (English and French) communication skills.
- Positive attitude
- Taking Ownership and Responsibility
Education And Qualification:
- Diploma or Degree in Computer Science, Information and Communication Technology or any related field
- Professional Certification CEH, SSCP, CISSP, or equivalent will be an advantage
Interesting candidates may apply online or by sending their CV to B_recruited@birger.technology. Only shortlisted candidates will be contacted for interviews.
BIRGER. covers 9 territories in the Indian Ocean Islands (IOI) and East Africa. Our 3 core services, Technology-Security-Resiliency, leverage on our cumulated know-how and experience gained over the past 65 years.
At BIRGER., we deliver optimal Support Services with the collaboration of our local certified employees. We ensure that customers transform the Data at the heart of their business to gain a competitive advantage. We train our People continuously during their career to gain technical, managerial and leadership skills. BIRGER. will respect its promise and shows dedication consistently when delivering its 3 core services in all 9 territories.
Over the years, BIRGER. has been the catalyst for the introduction of innovative solutions and the dissemination of new technologies for various sectors of the economy. In line with this model, BIRGER. has positioned itself as the regional Cyber Security leader and has developed a Cyber Defence Centre in Mauritius to provide Managed Cyber Security Services and security solutions to institutions in Mauritius, the IOI and Africa. Leveraging on our experience in technology and security, we offer business continuity and disaster recovery services.